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Caroline, a highly experienced CPA Accountant and wife of Director Mark McNamara, was instrumental in assisting Mark establish and run his own business in Shepparton in 2003. In her role as Office Manager since that time Caroline has overseen the successful transition to the Professionals franchise in 2010, when two new business partners, Bruce Thompson and Mark Reister, joined the business as fellow Directors. Her multi-faceted role sees Caroline manage human resources, internal systems, Trust and office accounting, recruitment and training, as well as reporting directly to the Directors with monthly reports. Caroline is a fully licensed real estate agent in her own right. Caroline and Mark have two grown up children who reside and work in Geelong.